• 30329
• 26

Exchange of confidential information in chat or ticket

• 45653
• 34

SMS Chat. Supporting customers who like to text.

• 28044
• 58

Right-to-left language support

• 28291
• 29

Importing Canned and Knowledge base content from other systems

• 33722
• 40

Mail Profile Setup - Email "From" address setup

• 35375
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 26892
• 57

Dynamic Department Routing

• 30946
• 28

How to Setup Visitor Automations

• 22999
• 58

Managing Agent View Access

• 27462
• 57

Department Isolation

• 34448
• 28

How to setup live chat queuing for call centers

• 40161
• 60

"Live chat is currently unavailable" message

• 32167
• 57

How to send visitors their chat transcript by email and include a survey

• 41941
• 63

How to export chat transcripts for your records

• 25447
• 68

Email Transcripts

• 36583
• 67

Chat Session Timeout

• 36752
• 58
• 0

How to Setup a Post Chat or Ticket Survey

• 34164
• 28

Chat, Ticket, Call tagging explained