basic

advanced

Exact phrase:

Support Center
  • Home
  • Categories
    Chat (New)
    Getting Started (New)
    SMS (New)
    Ticket (New)
    Knowledge Base (New)
    Call Management (New)
    Support Portal (New)
    Reports and Analytics (New)
    Add-Ons (New)
    Security and Compliance (New)
    Integrations (New)
    FAQs (New)
    -- All Categories --
  • Sign in
  • Sign up
  • Home
  • Categories
    Chat (New)
    Getting Started (New)
    SMS (New)
    Ticket (New)
    Knowledge Base (New)
    Call Management (New)
    Support Portal (New)
    Reports and Analytics (New)
    Add-Ons (New)
    Security and Compliance (New)
    Integrations (New)
    FAQs (New)
    -- All Categories --
  • |
  • Submit a ticket
  • Sign in
  • Sign up
  1. Home
  2. Categories
  3. Training Resources

Training Resources

19 Articles
  • 32271
  • 57

LiveHelpNow proprietary Whisper Technology

  • 37885
  • 61

How to Search Chat History

  • 32899
  • 59

How do I view the Browsing History for a visitor?

  • 35902
  • 62

Chatting with multiple customers at the same time

  • 4246
  • 0

Agent workspace: Ticket Workflow

  • 5073
  • 0

Occupancy and Utilization Report

  • 7065
  • 0

Creating and administering Live Help Bot

  • 10224
  • 2

Abandoned live chat requests. Causes and solutions.

  • 11148
  • 0

Changing customer provided chat information

  • 198731
  • 72

Time Duration in Excel

  • 24281
  • 58

Outsource customer service to a BPO

  • 29622
  • 29

Adding Watchers to Tickets

  • 26695
  • 57

How to view closed tickets

  • 32241
  • 64

How to Generate Reports On-Demand

  • 34185
  • 60

How to add canned messages

  • 32325
  • 59

Using the LiveHelpNow Real-Time Language Translator

  • 30794
  • 82

Callbacks Workflow

  • 26672
  • 61

Email-Ticket Workflow

    • Page 1 of 2
    • next
    • last

Popular Knowledge Base Articles

  • Integration with other CRM systems
    • 29533
    • 57
  • How many web agents does my site require?
    • 31552
    • 59
  • Custom information feed
    • 44030
    • 29
  • Install live chat as a link
    • 43076
    • 62
    • 0

Company Sites

Home

Blog

Test Agents

Hire Agents

Categories

  • Chat (New)
  • Getting Started (New)
  • SMS (New)
  • Ticket (New)
  • Knowledge Base (New)
  • Call Management (New)
  • Support Portal (New)
  • Reports and Analytics (New)
  • Add-Ons (New)
  • Security and Compliance (New)
  • Integrations (New)
  • FAQs (New)
  • -- All Categories --

Connect With Us

  • LiveHelpNow
    Powered by LiveHelpNow customer support suite