Articles

• 38939
• 57

LiveHelpNow proprietary Whisper Technology

• 46690
• 61

How to Search Chat History

• 39889
• 59

How do I view the Browsing History for a visitor?

• 45856
• 62

Chatting with multiple customers at the same time

• 13201
• 0

Agent workspace: Ticket Workflow

• 10252
• 0

Occupancy and Utilization Report

• 12947
• 0

Creating and administering Live Help Bot

• 16120
• 2

Abandoned live chat requests. Causes and solutions.

• 15092
• 0

Changing customer provided chat information

• 225682
• 72

Time Duration in Excel

• 28522
• 58

Outsource customer service to a BPO

• 37226
• 29

Adding Watchers to Tickets

• 36907
• 57

How to view closed tickets

• 38404
• 64

How to Generate Reports On-Demand

• 40005
• 60

How to add canned messages

• 38346
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35955
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow