Articles

• 38549
• 57

LiveHelpNow proprietary Whisper Technology

• 46013
• 61

How to Search Chat History

• 38735
• 59

How do I view the Browsing History for a visitor?

• 44226
• 62

Chatting with multiple customers at the same time

• 12687
• 0

Agent workspace: Ticket Workflow

• 9953
• 0

Occupancy and Utilization Report

• 12640
• 0

Creating and administering Live Help Bot

• 15859
• 2

Abandoned live chat requests. Causes and solutions.

• 14893
• 0

Changing customer provided chat information

• 225154
• 72

Time Duration in Excel

• 28345
• 58

Outsource customer service to a BPO

• 36435
• 29

Adding Watchers to Tickets

• 36660
• 57

How to view closed tickets

• 38048
• 64

How to Generate Reports On-Demand

• 39739
• 60

How to add canned messages

• 37899
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35725
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow