Email Response Time & Cabin Selection

Wie lange dauert es etwa, bis ich eine Antwort auf meine E-Mail erhalte und wie läuft die Kabinenwahl ab?

Help Article: Cabin Booking Confirmation Process

Typically, we confirm all bookings within 24 hours. When making a booking, please specify the type of cabin you would like. Please note that it is not possible to book a specific cabin number, only the type of cabin.

Specifying Cabin Type

When booking, remember to indicate your preferred cabin type. This information helps us allocate cabins accordingly based on availability.

Cabin Availability

We have access to real-time information regarding available cabins. This allows us to check which cabins are free and which ones are already booked.

Fully Booked Dates

If all cabins for your selected dates are fully booked, we will contact you to discuss alternative options. Your satisfaction is important to us, so we will work with you to find suitable alternatives.