How to Send Screenshots for Error Reporting

If you encounter an error in our booking system and would like to provide visual evidence to help us resolve the issue, you can easily send us screenshots. Follow the steps below to send screenshots along with details of your booking request:

Step 1: Capture Screenshots

Use your device's built-in screenshot function or a third-party tool to capture images of the error you are experiencing in our booking system. Make sure the screenshots clearly show the issue so that we can understand it better.

Step 2: Save Screenshots

After capturing the screenshots, save them on your device in a format that is easy to attach and view, such as JPEG or PNG. You may also consider naming the files descriptively for easier identification.

Step 3: Compose an Email

Create a new email and address it to our support team at [[email protected]]. In the email, provide details of your booking request (such as date, time, and any specific preferences) along with the attached screenshots. This information will help us locate your reservation and investigate the issue more effectively.

Step 4: Send Email

Once you have attached all necessary screenshots and provided relevant details in the email body, click 'Send' to dispatch it to our support team. Please allow some time for us to review your submission and get back to you with assistance.

Note:

• Please ensure that the file size of each screenshot does not exceed any attachment limits set by your email provider.
• If sending multiple screenshots, consider compressing them into a ZIP file before attaching for easier handling.
• We appreciate your cooperation in providing visual feedback as it helps us improve our services for all users.

We hope this guide has been helpful in explaining how you can send screenshots for error reporting in our booking system. Thank you for helping us enhance your experience!