Help Article: Troubleshooting Double Room Booking for Two Persons

Possible Reasons for Unavailability

There could be several reasons why booking a double room for two persons is not possible. It may be that all available double rooms are already booked or there are specific hotel policies restricting this. In some cases, a minimum number of nights stay may be required, or certain rooms may only be reserved for single occupancy.

Contacting the Hotel

It would be helpful to directly contact the hotel to obtain more detailed information and discuss alternative options if needed.

Booking Process

Booking a double room for two persons usually requires selection or confirmation to ensure all details are correct and availability is secured. Online bookings often require payment via credit card for immediate reservation assurance. Alternatively, you can send us an email with all booking information to enable payment via bank transfer.

Assistance Available

If you have further questions or need assistance, we are here to help. Feel free to reach out to us.

Email Confirmation Example:

"Yes, I can assist you. I will review your request and contact you via email to confirm the breakfast booking for two persons on 01/09 with booking number 1124850. Thank you for your patience."

Cabin Booking Assistance:

"Certainly, I can help you book an outside cabin with sea view for two persons. Do you have specific travel dates or other preferences? I am happy to assist with the booking."

Motorcycle Booking Information:

"Yes, you can book two persons with two motorcycles in the four-bed cabin without adding additional travelers when occupied by two people only. Simply provide the booking number and names as well as the license plate of the second motorcycle. For further inquiries, contact us at [email protected]."