Onboard Accommodations, Amenities, Facilities, Services, Restrictions and Activities

On board Norröna, you'll find a wide selection of high-quality tax-free products at exceptional prices, including both well-known international brands and unique local brands. 

Wi-Fi on board

Internet is available in collaboration with Telenor Maritime.

4 hours: € 5
19 hours: € 9
36 hours: € 18
55 hours: € 25
7 days: € 35

Purchase online on board or get voucher codes at reception. Please note, sea Wi-Fi varies from onshore connections.
Internet access can be purchased online on board or you can buy voucher codes for the internet at the reception. The code can be used on several devices, however only on one device at a time. Payment is for the number of hours you purchase, and the countdown starts once the code is activated (and not for hours you are online).
Please note that Wi-Fi at sea has its limits. Therefore, the connection will differ from what you are used to ashore.

 

Outdoor hot tubs

Relax in balmy North Atlantic seawater while taking in the exquisite view. The spacious hot tubs are heated using surplus heat from Norröna’s engine room and are located aft on deck 7, starboard side. We have 3 hot tubs with room for up to 6 people each.

It is possible to rent a hot tub for 1 hour. Please contact the reception onboard for more info.

Swimming pool & fitness area

Pamper your body and soul on deck 1, where you will find our fitness room, sauna and swimming pool. There are several machines and tools available for training. These services are free to use.

The swimming pool is closed during the winter sailing. The fitness room is open daily from 07.00-19.00. Subject to closure in bad weather.

Entertainment

Experience a relaxing crossing with Norröna, featuring live music, informative presentations, and bingo games. For quiet downtime, visit the cozy reading corner or enjoy board games in Undirhúsið.

The cinema

The cinema is on deck 5 and can seat up to 23 guests. Tickets are sold at the reception on board. The movies shown are all new movies.

Reception

During the summer and shoulder season the reception is open 24/7. During the winter season the reception is open from 8am to 10pm every day

The reception can assist you with: General information, cabin upgrades, tax free refunds, luggage boxes etc.

You can buy Wi-Fi access, tickets for the cinema and hot tubs at the reception.

Football pitch

The football field is located on deck 9 on open deck, and is open from 12:00 till 18:00.

Teen room

A great place on deck 6 where children and teenagers can meet and have fun playing Play Station games.

Playroom

The playroom is located in Nóatún Cafeteria. Here children can meet peers, find new friends and play for hours.

Gaming

On deck 7 you can find the room with all the gaming machines.

Shopping

On board Norröna, you'll find a wide selection of high-quality tax-free products at exceptional prices, including both well-known international brands and unique local brands. Indulge in the latest Nordic fashion items, as well as cosmetics, fragrances, accessories, confectionery, and more.

Shopping with us means enjoying tax- and duty-free prices, saving up to 20% or more compared to Danish and Faroese city prices. You'll also have access to exclusive deals and promotions, including special bundles, discounts, and limited-time offers, all available only on board Norröna.

Our extensive range of top brands and high-quality products includes luxury cosmetics and fragrances, travel essentials, and much more. With our knowledgeable and friendly staff on hand, you can be assured of a seamless shopping experience, finding the perfect product or gift with ease.

Explore selected offers in our tax- and duty-free catalogue and make the most of your journey with Norröna. These amazing deals are only available on board, so don't miss out!

See more here https://www.smyril-line.com/ms-norroena/other-facilities/shopping

Other amenities

do you accept hazardous goods on the ferry ?
For safety reasons luggage and vehicles may be examined before entry is allowed on board. In case this is denied, the traveler may be refused boarding with no right to claim compensation for the fare. Luggage which might cause considerable inconvenience to or endanger the safety of the vessel, human beings or goods must not be brought aboard. The carrier shall with regard to the circumstances, without any obligation to indemnify the passenger, be entitled to bring the luggage ashore, to render it harmless or to destroy it, if brought aboard without the carrier´s knowledge and written consent. The passenger must not bring on board any luggage or article, which may be considered a safety hazard under international ship and port security code. If the violation of the above provisions causes the vessel to be detained, restricted in operation or involves the imposing of a fine upon the carrier, the vessel or its owners, the passenger is to indemnify the carrier for any and all costs and expenses caused thereby including, but not limited to, the loss of revenue. The traveler must observe all regulations in laws and international conventions, which concern transport of dangerous goods/luggage.

only 1 male bed per row customer information (in red) what is the problem?
Unfortunately, it is not possible on our online booking system to reserve more than 1 seat in a gender-separated couchette compartment. You are very welcome to send us an email with your booking, and we will make the reservation for you.

Power on the car deck?
There is no possibility to be connected to power on the car deck

Where can I get information about transportation options in Iceland?
You can find information about transportation options in Iceland from the official tourist website: https://www.iceland.is/

Is it allowed to take gas cylinders aboard Norröna?
Yes, motor home use gas cylinders are allowed onboard Norröna.
The regulations say that campers/motor homes must have some kind of visible proof of having gas cylinders with them. This has to be stated to the check-in crew when embarking the ship.And at all times while aboard, the switch must be on the OFF position. Gas cylinders must not be rusty, or in danger of leaking.

What time do I have to leave my cabin?
1 hour before arrival at the latest.

How do I get from Seyðisfjörður to Reykjavík by public bus?
Bus from Seyðisfjörður to Egilstaðir and than from Egilstaðir to Akureyri. Stop over 1 night and then from Akureyri to Reykjavík
Bus from Seyðisfjörður to Egilstaðir and then from Egilstaðir to Höfn. Stop over 1 night and then from Höfn at to Reykjavík.

Where can I obtain information on domestic transportation in Iceland
www.dice.is & www.bsi.is

How long is it to drive from Seyðisfjörður to Reykjavík in one go (shortest way)?
By car approx. 7-8 hours
By own bus approx. 8-9 hours

Do I pay Diesel Tax in Iceland?
No

Do I have access to the car deck during sailing?
The regulation says: “no, admittance to the car deck while sailing”. Please remember to have your necessary items sich as medicatios to the cabin. 

Charging of batteries in electric cars, caravans, auto campers, etc. onboard MS Norröna
Charging of batteries in electric cars, caravans, auto campers, etc. is not allowed on board MS Norröna.

Is there a limit to how much diesel fuel can be carried?
It is not allowed to bring spare fuel cans on board MS Norröna.

Propane-gas on board MS Norröna
Only gas that already is in the built in tank of the vehicle is allowed. Extra gas tanks are only allowed to bring on board, if they are empty. Due to safety reasons clients are obliged to inform the check in staff that propane gas is in the vehicle.

Can we have our pram in the couchettes?
It is not possible to have prams in the couchette rooms. However, the reception will help you find a place for it.

Liquid gas on board MS Norröna
It is allowed to bring max 20 liters of extra liquid gas on board MS Norröna. The tanks need to be of steel and need to be approved for the purpose. Upon arrival in Iceland: Clients should contact the customs in Iceland upon arrival in order to pay tax of the extra gas.

Can I use a gas refrigerator in my camper?
Unfortunately, it is not possible to connect the refrigerator to gas during the sailing. The gas must be completely turned off during the crossing

Can we disembark and spend time in the Faroe Islands during the ferry journey?
During the ferry journey, it is possible to disembark and spend time in the Faroe Islands. However, please note that there will only be a brief stop of approximately 30 minutes on the way to Iceland and on the return journey. It is not possible to explore the Faroe Islands extensively during this short stop. If you wish to spend more time in the Faroe Islands, you can choose to disembark and then take a later Ferry onwards

Can gas cartridges be taken on the journey?
Yes, gas cartridges can be taken on the journey. However, they must be securely closed and disconnected and should be declared during check-in.