What is the MVSC Employee eFile correction procedure?

What is the MVSC Employee eFile correction procedure?

This is for employees that are eFiling on behalf of our clients, and is OUR internal process.

If you eFile on behalf of MVSC, you will now be assigned a specific auditor in the corrections department. This auditor will track and correct your errors.  

This is the correction procedure for all MVSC employees:


*  You must attach your correction to the actual error notice itself, or an MVSC Employee Pink Sheet.  This must be printed on pink paper as to alert the audit support team to directly deliver it to corrections. 

*  If you fail to use one of the above methods, audit will not be responsible for tracking down your paperwork. Please do not put corrections in with other bundles loosely, without proper identification. 

* If you are sending in an error correction outside of the dealership, please use some sort of tracking to ensure it arrives. 

* If your error has not been removed within 2 days of receipt to the office, it is your responsibility to follow up with the Auditor to have the error removed. 

* Sign a Statement of Facts (REG 256) explaining the clerical error. Surrender the incorrect title that will be issued for the transaction. If a paperless title was issued (must confirm by running a KSR), please provide an Application for Duplicate Title (REG 227) with sections 1 and 2 filled out as it should appear on the new title. In section 3, write "BPA keying error" in the "Printed Name of Owner" field and complete the remaining fields - Your name, date, dealer phone number along with the dealer stamp. 

* The original documents of the correction should be sent to us attached to the Error Report or attached to the MVSC Employee "Pink Sheet". 


* Please respond to your assigned auditor or to Judy within 24 hours of their request.  

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