Vitu light customer is not able to send a deal to e-file, but it will let him send others.

Why does Vitu light customer is not able to send a deal to e-file, but it will let him send others?

To see if it was created manually, in some cases the RS is being held up as the paper version.

See if I can find it in Backoffice to remove it.

When looking for the old RS, Look under the UNI or XML log to know which dealership to remove it from.