Dealer is trying to run the over/under report, but the user gets an error message saying “There is no data for reporting”. Why is the report failing?

Dealer is trying to run the over/under report, but the user gets an error message saying “There is no data for reporting”. Why is the report failing?

This is due to the fact that the dealer is not keeping track of the deals in the Refunds page.

The user is not marking the deals as ‘Dealer Paid’ or ‘Written off’.

As a result, the report will not return any data because none of the transactions have been flagged as over collected or under collected.