D072 SUB PLT, PWO ASSIGN, PWO REASSIGN, SUB CF# OR RETAI
Why do I get D072 eror?
Please set the Subplate Reason under Transfer Information to "N/A." If you are processing a Dealer Transfer or other Non-Operation transaction please send to SPU for correction.
This error message occurs when there is a conflict on the DMV record vs. what is being submitted. This requires the vehicle to be sub-plated.
If this is a transfer with a Special Plate assigned to it, select Substitute Plate and Sticker. Set the Sub-plate reason to Retained by the Owner. If this is not a Special plate, you will need to select N/A, for the Sub-Plate Reason.
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Change the substitute plate/sticker to “substitute plate/sticker” and leave the reason as N/A.