Help Article: Vitu Website Terminal Registration

If you are seeing a red lock on the Vitu website, it means that your terminal needs to be reregistered in order to access certain tabs. Follow the steps below to re-register your terminal and regain access to all functionalities on the website.

Steps to Re-Register Your Terminal:

1. Log in to your account on the Vitu website.
2. Go to the settings or profile section of your account.
3. Look for an option related to terminal registration or device management.
4. Select the option to register a new terminal or re-register an existing one.
5. Follow the on-screen instructions to complete the registration process.

Troubleshooting Tips:

If you encounter any issues during the terminal registration process, try these troubleshooting tips:

• Clear your browser cache and cookies before attempting registration again.
• Ensure that you are using a compatible browser for accessing the Vitu website.Contact customer support for further assistance if needed.

Note:The red lock symbol may also indicate other security-related issues. If re-registering your terminal does not resolve the problem, consider reaching out to technical support for additional help.

We hope this guide helps you successfully re-register your terminal and continue using all features of the Vitu website without any interruptions. Thank you for choosing Vitu!