Resolving App Error While Completing E-File

If you are encountering an error while trying to complete the e-file process, our technical support team is here to help. They can provide troubleshooting steps or alternative solutions to promptly resolve the issue.

Error Message: Sticker Year Box

If you keep receiving an error message, follow these steps:

1. Scroll to the bottom and check the box for sticker year.
2. Go to optional information, enter the year, and review.

Error Code D275 - Vehicle Registration Status Issue

Error code D275 typically indicates a problem with the vehicle's registration status, particularly if it is registered as a commercial vehicle. To resolve this error and successfully e-file a used vehicle:

• The buyer needs to complete a REG590 form.
• Submit the form to the appropriate office for processing.

Error Code 0001 - Incorrect Vehicle Information

If you encounter error code 0001 when trying to e-file VIN #173:

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• Double-check all details entered.

Error Code D441 - Post Fees Error




To resolve error code D441 while attempting to e-file and post fees:



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• Contact SPU or Field Office for further assistance.
  

Error D424 - Title Number Format Issue



If you come across Error D424 due to special characters in title numbers:
The system recognizes that dashes are part of title numbers but does not accept special characters in that field.