Resolving Q179 Error Message

The Q179 error message is a common issue that occurs when processing non-resident transactions with multiple smog records on file. This error requires the deal to be sent to DMV or SPU for processing. Below are some scenarios where this error may occur and steps to resolve it:

Error Message: VIN C23573

The error message Q179 for VIN C23573 indicates that there are multiple smogs on record and the system is unable to select one. In this case, the deal will need to be sent to SPU for processing.

Error Message: Non-Resident Prior Title

When trying to process a non-resident prior title, the Q179 error message may appear due to multiple smog certifications on record. The system cannot specify or select the correct certification, causing the error. To resolve this issue, send the deal in either to the DMV field office or SPU (Special Processing Unit). You can email a work order to [email protected] if today is the deadline.

Error Details

In situations where two smogs have been completed or if the smog ID number does not match with DMV's database, you may encounter the Q179 error message. Unfortunately, this error cannot be bypassed and requires taking the item either to SPU or DMV field office for fees posting or clearance.

Non-Resident Transactions

The Q179 error message is typically related to non-resident transactions when multiple smogs are detected in the system without being able determine which one should be used. As a result, processing by either DMV or SPU will be necessary.