Resolving Rollback Deals in Logbook

The rollback logbook indicates that the deal was done through desking and marked as a Rollback due to the vehicle being taken back by the registered owner. In order to resolve this, fees must be posted on the vehicle and once it is in RDF status, you can mark it as a Rollback on your Logbook to remove the status.

Removing a Deal Marked as Rollback

To remove a deal marked as rollback from your logbook, follow these steps:

1. Post fees on the item.
2. Print the post fee bundle.
3. Locate the deal in the logbook and ensure it is in RDF status.
4. Click the box on the far left to leave a check mark.
5. In the select action drop-down menu at bottom left of screen, choose "mark as rollback."
6. Click on "execute action" to confirm.

   Marking Fees for New Vehicle Rollback

   To mark fees for a new vehicle rollback in the deal logbook:

   • Note:If you encounter any issues or need further assistance, feel free to reach out.
   • Simplify access your desking privileges and enter necessary information accordingly.

     Assistance with Removing Rollbacks

     I can assist you in removing a rollback from thlogobook. To do so:
     • We need tensure thatthevehicle was not deliveredtothecustomer.
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     • OncconfirmedasanUnwindwecanproceedtovoidingheRSfromtheDeskinPage.
       Please note thaeforevoid

       RmovingaRollbaDealfromLogbooifNotDeliverd