Resolving Error I003 in Vehicle Transactions

If you encounter the I003 error during a new car transaction with DV plate reassignment, it typically indicates an issue with the sticker year input. Follow these steps to correct the error:

Correcting Sticker Year Information

1. Check mark the "Sticker year" box at the bottom of the efile page.
2. Enter the current year (2024) in the Sticker year box that appears.
3. Try to submit again.

If the error persists, try entering the next year (2025) and submit again. Remember that disabled veteran plates transfer requires sending error code I003 to SPU for processing.

Solving Plate Selection Conflict

The i003 error on your vehicle's plates can also occur due to selecting both Sub Plate and Planned Non-Operation (PNO) simultaneously. To resolve this:

1. Deselect PNO box in the transaction form.
2. The system does not allow placing this type of plate on PNO status until after 2024.

Troubleshooting Disabled Vet Plates Transfer

To address issues related to transferring disabled vet plates, follow these steps:

1. Click on "sticker year" box at bottom of efile transaction page.
2. Add sticker year information in "optional information" field above using next calendar year depending on sale date.
3. If dealing with a disabled plate, consider using default option like entering '2024' as sticker year.
4. In case problem persists even after trying '2024', escalate request to DMV or SPU for further assistance. If you have already tried entering '2024' without success, consider reaching out to either DMV or SPU for additional support and resolution of this matter.