Fixing the D345 Error: Solutions

How do I fix the D345 error?

Resolving D345 Error Messages

Issue Description:

The D345 error is commonly caused by the previous owner having personalized plates on record. This error can be resolved by following specific steps.

Fixing D345 Error for SubPlate Section:

  1. Access the system and navigate to the SubPlate section.
  2. Select "Retained by owner" as the reason for substitution.
  3. Double-check for any additional errors or issues that may arise during this process.

Solution for Device Connectivity Issues:

  1. Check all connections: Ensure cables and wires are securely connected.
  2. Restart the device: Power off completely, wait, then power on again.
  3. Update software/firmware: Ensure you have the latest updates installed.

If these steps do not resolve the issue or if you encounter any further problems, please seek assistance from a support representative.


Note:

To fix error code D345-PR PWO DISP REQUIRED on RS#62351466 or VIN NLB75166, select "Retained by owner" as the sub plate reason. This should successfully resolve the issue related to personalized plates from previous owners. Make sure to follow these instructions carefully to avoid encountering similar errors in future transactions.

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