Error Code D310 - "Organization Code Invalid"

When encountering error code D310, it means that there is an issue with the organization code associated with the personalized plate. This error cannot be bypassed in efile, so alternative methods will need to be pursued for processing.

Resolution Steps

In order to resolve this issue, please follow these steps:

Step 1: Process Through SPU or DMV Field Office

The transaction will need to be processed through either the Special Processing Unit (SPU) or at a DMV field office. Contacting either of these entities will allow for further assistance in resolving the error code.

Step 2: Obtain New Plates Using REG 156 Form

Even if the transaction needs to be processed outside of efile, new plates will still need to be obtained for the new owner. This can be done by completing a REG 156 form and following the necessary procedures outlined by SPU or DMV field office staff.

Next Steps

If you have encountered error code D310 - "Organization Code Invalid," thank you for bringing this matter to our attention. Please proceed with processing this transaction accordingly by following the resolution steps provided above.

If you require any further assistance or clarification on how to proceed, do not hesitate to reach out to our customer support team who will guide you through the process and ensure that your transaction is completed successfully.