KSR Time Delay Investigation: Known Issue?
Is there a known issue with KSR taking an excessive amount of time?
Known Issue with KSRs Population Delay
If you are experiencing delays in the population of KSRs, please be aware that there is a known issue affecting this process. The delay is primarily due to difficulties with Commercial Requesting returning responses promptly.
Cause of Delay
The main cause of the delay stems from the DMV not providing essential information required for generating the report within our portal. This lack of necessary data has resulted in slower than usual population times for KSRs.
Resolution Efforts
Rest assured that we are actively working on resolving this issue as quickly as possible to minimize any inconvenience caused by the delayed response times. Our team is dedicated to addressing this matter promptly and efficiently.
Thank You for Your Understanding
We appreciate your understanding and patience while we work towards resolving this issue. Your cooperation during this time is invaluable, and we thank you for bringing this matter to our attention.