Restrictions on Customer-Requested Title Marking
Why am I not allowed to mark customer demanded title?
Help Article: Resolving Customer Demand Title Issue
Issue Description:
It appears that you may not have the necessary permissions or access rights to mark customer demanded title in the system. To resolve this issue, follow the steps below.
Difference Between RS Customer Demand State and States Lien Customer Demand:
The difference between marking RS customer demand state and marking states lien customer demand lies in the specific documentation process. In the case of RS customer demand state, it refers to a cash deal where customers are responsible for registering the vehicle themselves when they go out of state. On the other hand, marking states lien customer demand indicates that customers need to handle...
Customer Demand vs. States as Lien:
The deal for VIN A14474 is marked as customer demand in the log book because fees were posted on the efile without securing... This will ensure that...
Solution Steps:
- Remove Customer Demand Status: Uncheck mark next to deal.
- Send Deal to DMV IBC: Manage and reconcile as cleared.
Note: Make sure fees were already post...