Why Emails Replace Physical Mail Delivery

Why didn't it send digitally in the first place?

Help Article: Issue with Sending Digital Form

If you encountered an issue where the form did not send digitally, it may be due to a restriction on accepting third-party digital signatures on certain documents like an RS (Rental Agreement). Here's what you can do to resolve this problem:

Reason for Failure

The reason the form did not send digitally in the first place is because a third-party digital signature cannot be accepted on an RS. It is necessary for the lessor or their authorized agent to sign the document directly.

Solution

To address this issue, it would be best to reprint the RS and have it signed by the lessor or with a limited Power of Attorney (POA) granted for you to sign as their agent. This ensures that the document is legally binding and compliant with regulations.

Further Assistance

If you still have any questions or concerns regarding this matter, please feel free to reach out for assistance. Our team is here to help and guide you through any additional steps that may be required.

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