Troubleshooting Green Light Issue on KSR
Why is there a green light when I'm trying to run a KSR with a 20 minute wait and nothing happening?
Delays in KSRs Due to DMV Information Pulling Issue
If you are experiencing delays with your KSRs, please be aware that we are currently facing issues with pulling information from the DMV. This is causing our services to take longer than usual. We apologize for any inconvenience this may have caused and appreciate your patience as we work on resolving this issue.
Current Status
Our team is actively working on fixing the problem with pulling information from the DMV. However, at this time, we do not have an exact timeframe for when the issue will be completely resolved. Rest assured that we are doing everything possible to address this issue promptly.
What You Can Do
In the meantime, we recommend being patient while we work on resolving the problem. If you have any urgent concerns or questions regarding your KSRs, please feel free to reach out to our customer support team for assistance.
Contact Us
If you need further assistance or have any inquiries about your KSRs or related matters, please don't hesitate to contact us via phone or email. Our customer support team is here to help address any concerns you may have.
Phone:
(XXX) XXX-XXXX
Email:
We understand how important timely service is for our customers and sincerely apologize for any inconvenience caused by these delays. Thank you for your understanding and cooperation as we work towards a resolution.