Troubleshooting: File Upload Failure Fixes
Why won't the file upload?
Help Article: Troubleshooting E-File Upload Issues
Checking File Format and Specifications
Before uploading files for processing in bulk, it is essential to ensure that the file format meets the required specifications. Make sure the file is in the correct format to avoid any errors during the upload process.
Reviewing Error Messages
If you encounter any error messages or notifications during the upload process, it is crucial to review them carefully. These messages can provide valuable information for troubleshooting issues with your e-file submission.
Possible Limitations on E-File Functionality
The e-file function may not be available for specific deals due to technical limitations or restrictions. To troubleshoot this issue, check if all necessary checkboxes have been marked and follow instructions provided earlier, such as selecting "Efile Clear/Resubmit" under Select Action.
Note:
If fees were posted o...