The Impact of CDK Outage

Is this delay in uploading to DMV desk normal after the CDK outage, and how soon can we expect to resume uploading quickly due to the issue?

Dealing with Delay in Uploading to DMV Desk After CDK Outage

If you are experiencing a delay in uploading to the DMV desk after the CDK outage, here is some important information for you:

Issue Description

The delay in uploading to the DMV desk after the CDK outage is not normal. Unfortunately, we do not have an estimated time of arrival (ETA) from CDK on when this issue will be resolved.

Action Required

In the meantime, RS's will need to be created manually. We apologize for any inconvenience this may cause and appreciate your patience as we work diligently to resolve this issue promptly.

Next Steps

Thank you for understanding and cooperating during this challenging time. Here are some steps you can take:

  1. Create RS's manually following the standard procedure.
  2. Ensure all necessary information is accurately entered.
  3. Contact support if you encounter any difficulties or have questions.

Tips for Efficient Manual RS Creation:

  • Double-check all data entry for accuracy before submission.
  • Organize documents and information beforehand to streamline the process.
  • Communicate with team members to ensure consistency and avoid errors.

Contact Information

If you require further assistance or have any concerns, please reach out to our support team at [support email/phone number]. Our dedicated staff will assist you promptly and provide guidance throughout this period of transition. Thank you for your cooperation!

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