Frequent Problems: Causes and Solutions

Why am I having something go wrong every couple weeks?

How to Prevent Cache and Cookies from Being Cleared Automatically

If you find yourself constantly being prompted for updates or needing to refresh your screen frequently, it is possible that your cache or cookies are being cleared periodically. This can be frustrating, but there are steps you can take to prevent this from happening.

Adjusting Browser Settings

The most common reason for cache and cookies being cleared automatically is due to browser settings. Here's how you can adjust these settings in popular browsers:

Google Chrome

  1. Open Chrome and click on the three dots in the top right corner of the browser window.
  2. Select "Settings" from the dropdown menu.
  3. Scroll down and click on "Advanced" at the bottom of the page.
  4. Under "Privacy and security," click on "Site settings."
  5. Find "Cookies and site data" and toggle off the option that says "Clear cookies and site data when you quit Chrome."

Mozilla Firefox

  1. Open Firefox and click on the three horizontal lines in the top right corner of the browser window.
  2. Select "Options" from the dropdown menu.

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