Troubleshooting error code 0011: A guide
Can you please clarify your instructions for resolving error code 0011?
Resolving Error Code 0011
If you have encountered error code 0011, it is likely due to a symbol in the nonresident title number. To resolve this issue, follow the steps below:
Saving the Transaction
The first step is to save the transaction with the symbol in the nonresident title number. This will ensure that all data is retained for further processing.
Sending to SPU or Field Office
After saving the transaction, you will need to send it to either SPU or the Field Office for additional processing. This step is crucial in resolving error code 0011.
Error Code Explanation
Error code 0011 specifically occurs when there is a dash (-) present in an out of state license plate. This can cause a processing issue within the system and must be addressed promptly.
Resubmission Process
To rectify this error, please resubmit all affected items to either SPU or the Field Office. By doing so, you can ensure that proper measures are taken to clear error code 0011 from your transaction.
We appreciate your cooperation in resolving this issue efficiently. Thank you for following these instructions.