Troubleshooting Common Errors in Vehicle Registration

Prior CA Record Error

If you are receiving an error related to a prior CA record for the VIN#, the item will need to be processed through SPU or at the DMV field office. Contact us for assistance.

Confusion Regarding Rollback Deal and Fees Clearance

If you are facing issues with clearing a rollback deal with already posted fees, provide specific information about the problem. This will help us understand your situation better and offer a suitable solution.

Error Posting Fees for VIN 2C3CDXGJ9NH226389

If you encounter an error while posting fees for this VIN, ensure that the asf box is checked correctly before submitting again.

Incorrectly Efiled Deal Fix

To correct an incorrectly efiled deal, retrieve the title from the lien holder and send it to the field office or SPU along with a REG 256 form. If there are refunds due, include an ADM 399 form as well.

Assigning Disabled Plate Error

If you are trying to assign a disabled plate to a new vehicle without issuing a standard plate first, submit the transaction with an exception bundle at a field office or process it without disabled plate assignment initially followed by assigning after 24 hours.

Error in Keying Sale Date

If there is an error in keying the sale date for transactions, ensure accuracy by inputting the correct sale date from the first transaction. Pay attention to details when entering data!