Resolving Common Error Codes

Error Code 0013

If you encounter a 0013 error and have exhausted all possible causes, it is advisable to contact our technical support team for further assistance. They can offer guidance and troubleshooting steps to help resolve the issue promptly.

Error Code D442

Error code D442 typically indicates an issue with processing item post fees. This could be due to incorrect data input or system glitches. To address this problem, ensure that the information entered is accurate and complete. If the error persists, reach out to our support team for additional assistance.

Error Code Q046

Receiving error code Q046 when attempting to post fees may be because there is already an RDF (Record Data File) on record for the VIN in question. Running a KSR (Key Status Report) can confirm fee payment dates. If fees were previously paid, such as $331 for renewal on 4/3/23, no additional fees can be posted via efile.

Error Code 0001

The occurrence of Error Code 0001 suggests a prior record on file or flagging of the vehicle as goldenrod. In cases where additional records are present, sending them to DMV field office or SPU for processing may be necessary despite consistent errors related to these factors.

To fix Error Code 0001 related specifically to changing a vehicle status from Non Resident Military exemption to Used CA Transfer marked as Goldenrod in Efile system requires following specific instructions provided by our team.