Troubleshooting Export Function to Excel

If you are experiencing issues with the export function to Excel, follow these steps to troubleshoot and resolve the problem:

Check Settings

Ensure that all settings related to exporting reports are configured correctly. Check for any discrepancies or errors in the settings that may be causing the issue.

Verify Configuration

Double-check that everything is set up properly for exporting reports. Make sure all necessary configurations are in place and functioning as expected.

Contact Support

If you have followed the above steps and are still facing difficulties with exporting to Excel, reach out to our support team for further assistance. Provide details about the issue you are encountering so they can help resolve it promptly.

Troubleshooting Internal Error When Registering Car

If you encounter an internal error while trying to register your car, follow these instructions to address the issue:

Update Dealership Bond

The internal error is likely due to an outdated bond for your dealership. To fix this problem, update the bond with OL by having your business office log in to the dealer's OL account and upload their most current bond. Alternatively, they can email a copy of the bond to [email protected].

Create RS Successfully

Once the dealership's bond has been updated with OL, you should be able to create RS without encountering any further errors. Thank you for your cooperation as we work towards resolving this issue efficiently.