Error Message: Incorrect Body Type Classification
Why am I receiving an error message about the body type not being a commercial truck with a GVWR over 11,500 when my vehicle does not have that high of a GVWR?
Resolving Error Message Regarding Vehicle GVWR
To address the error message you are receiving, it appears that there may be a discrepancy with the body type model and GVWR of your vehicle. If your vehicle does not have a GVWR over 11,500 lbs as stated in the error message, you can follow the steps below to resolve this issue:
Contact SPU for PFO Request
If your vehicle does not have a GVWR over 11,500 lbs as stated in the error message, you can contact SPU with the Plate# and last 3 of the vin# to request a $0 amount PFO (Plate Fee Only) to clear the error. This will allow you to process the vehicle as a USED RESUBMIT without encountering this specific issue.
Providing Weight Certificate for Vehicles Over 11,500 lbs
If your vehicle has a GVWR over 11,500 lbs and you wish to provide your own weight certificate instead, please follow these instructions:
- Obtain a weight certificate from a local CA Weight Master.
- Send the original weight certificate to us for verification.
This will help ensure that there is no further discrepancy with regards to the GVWR of your vehicle. Thank you for bringing this matter to our attention.