Resolving Error Q045 in Legal Transfer Deal Process

When encountering error code Q045 during the legal transfer deal process, it indicates that there is a transaction pending on the DMV's record. This may have been caused by running a KSR through BMW earlier today, resulting in a delay. It is crucial to address this issue promptly to ensure all transactions are processed correctly.

Understanding the Issue

Error Q045 signifies that there is a Transaction in Process (TIP) on record, which cannot be bypassed. Running another KSR may not override this status immediately. If the wrong store was charged or if fees are still posted despite multiple attempts, further action is required.

Resolution Steps

1. Wait for TIP Resolution: The best course of action initially would be to wait and see if the TIP falls off after some time. This can sometimes resolve the issue automatically.
2. Cross-Verification: Ensure that all details entered during the transaction match accurately with the vehicle and customer information to avoid any discrepancies.
3. Contact Support: If the problem persists even after waiting and cross-verifying, it might be necessary to contact support for further assistance in resolving error Q045.
4. Credit Correction: In case incorrect charges were applied due to this error, corrections need to be made in accounting records promptly. This will help ensure accurate financial reporting and reconciliation.

Your Patience Is Appreciated

We understand that dealing with errors like Q045 can be frustrating and time-consuming. We appreciate your understanding and patience as we work diligently to rectify any issues that may have occurred during the legal transfer deal process. Our goal is to provide you with seamless service while ensuring compliance with all regulatory requirements.