Understanding D442 Error & Auction Title
What is the "D442" error message and why do I need to send an SPU for the auction title?
Resolving the "D442" Error Message
The "D442" error message typically points to a potential problem with the odometer reading, specifically indicating a suspicion of rollback. Here's how you can address this issue:
Scenario 1: Suspected Odometer Rollback
If it is suspected that the odometer reading has been rolled back, follow these steps:
- Use the odometer reading from the second buyer for processing.
Scenario 2: Non-Rollback Situation
If it is determined that there is no rollback situation, proceed as follows:
- Send the auction title to the field office or SPU for further handling.
By following these steps based on the specific scenario, you can effectively resolve the "D442" error message and ensure accurate processing of vehicle information.