Uncovering the Source of System Failure.
Is the system software hardware error causing the system to go down?
DMV Error Code 0016 Resolution
If you have encountered error code 0016 - SYSTEM SOFTWARE/HARDWARE ERROR while trying to efile, rest assured that the DMV is aware of the issue and is actively working on resolving it. Here's what you need to know:
Current Status
The error message has been reported to the DMV and they are currently investigating the root cause of the problem. Unfortunately, there is no estimated time for when this issue will be resolved.
Action Steps
If you receive a 0016 Failure message, we recommend waiting for some time and attempting your transaction again later. This error is not something within our control but rather a system software/hardware error at the DMV's end.
Manual Processing
As a temporary solution, any documents affected by this error may need to be processed manually or removed until the issue is fixed. We appreciate your understanding and patience during this time.
Contacting DMV Field Office
If you require immediate assistance with resolving the 0016 system software/hardware error, we suggest reaching out to your local DMV field office. They may be able to provide further guidance on troubleshooting or fixing this issue.
Note:
We understand how frustrating encountering errors can be, but please bear with us as we work diligently alongside the DMV to rectify this situation. Thank you for your cooperation and understanding.