Resolving Error Code 001 in DMV Transactions

To address error code 001 in DMV transactions, it is crucial to follow the steps outlined below:

Check for Previous California Records

It is recommended to check for any previous California (CA) records on the National Motor Vehicle Title Information System (NMVTIS) or a Knowledge Source Report (KSR). If there is a previous CA record, the DMV's BPA program may not allow e-filing of a non-resident transaction over the existing record. In such cases, the transaction would need to be submitted for processing instead.

Verify Vehicle History

It is advised to verify if the vehicle has ever been registered or titled in CA through NMVTIS or KSR to determine appropriate next steps.

Possible Causes of Error Code 001

• The record being a goldenrod
• A prior CA record

Solution for Goldenrod Record

If the error is due to a goldenrod record, ensure that the transaction type is set as "used clear" to resolve this issue.

Troubleshooting Missing Fields

The error message stating "001 field required" indicates that a specific field is missing or incomplete. To fix this error:

1. Ensure all required fields are accurately filled out before proceeding with the transaction.
2. Double-check form/system prompts to identify which specific field needs completion.
3. If difficulties persist, seek further assistance from relevant support team.

In case you encounter challenges while resolving error code 001 during your DMV transactions, do not hesitate to reach out for additional help and guidance. By following these guidelines diligently, you can effectively overcome this issue and successfully complete your transactions without any hindrances.