Forgot to Mark Vehicle as Exempt?
What should I do if I forgot to mark my vehicle as exempt?
Updating Your Vehicle Record
If you need to update your vehicle record, you can do so by following these steps:
Step 1: REG Renewal in Vehicle Services
To begin the process, perform a REG Renewal in Vehicle Services. When doing so, make sure to select the Exempt Vehicle option and sub plate/sticker option. This will result in new plates being issued for your vehicle.
Step 2: Submit ADM399 Application for Refund
After completing the REG Renewal, if you are eligible for a refund, you can submit an ADM399 Application for refund. Make sure to send it to the address specified on the form to request a refund.
Note:
If you processed your transaction today, please wait at least 24 hours before proceeding with the REG Renewal in Vehicle Services.