Billing Information and ACH Setup

You are currently being billed via check until your ACH (Automated Clearing House) setup is completed. This article will guide you through the process of setting up ACH and addressing any billing concerns.

Reviewing Unpaid Invoices

There are four unpaid invoices available for you to review in the Billing section of your account. It’s important to keep track of these invoices to ensure timely payments and avoid any potential late fees.

Setting Up ACH Payments

To transition from check payments to ACH, follow these steps:

1. Fill Out the ACH Authorization Form:
• This form authorizes us to withdraw funds directly from your bank account.
2. Submit Your Documentation:
• Please send the completed form along with a voided check to the appropriate department as specified in our guidelines.
3. Billing Method Update:
• Once we receive and process your documents, your billing method will be switched from check to ACH automatically.

Addressing Monthly Fees Confusion

I apologize for any confusion regarding monthly fees. Please note that there isn't a $104 monthly fee associated with Interstate services. The charges you may be seeing could relate specifically to certain transactions or tools that have been utilized within your account.

If You Need Assistance

If you believe there are unnecessary fees or if specific tools need disabling, please provide more details about those charges so we can assist you promptly. Our goal is to ensure clarity in all billing matters and help streamline your experience with our services.

Your Next Steps:

• Review unpaid invoices in the Billing section.
• Complete and submit the ACH Authorization Form along with a voided check.
< li >Contact support if further clarification on billing issues is needed.

Your satisfaction is important; thank you for allowing us to assist you!