Troubleshooting Vehicle Make Submission Issues

If you are experiencing difficulties with the system not accepting the make of your vehicle, follow these steps to resolve the issue efficiently.

Step 1: Submit Manufacturer's Statement of Origin (MSO)

The first action you need to take is to ensure that you have submitted the Manufacturer's Statement of Origin (MSO) to the appropriate contact for processing. The MSO serves as a crucial document that verifies the vehicle’s manufacturer information.

Step 2: Await Processing and Requesting Make Add

Once your MSO has been received by the relevant authority, they will be able to request a "Make Add" from the Department of Motor Vehicles (DMV). This step is essential for updating your system with accurate vehicle make details.

Important Note:

• Ensure that all information on your MSO is correct before submission.
• Follow up with your contact if there are delays in processing.

Step 3: Monitor Updates and Codes

After submitting your MSO, keep an eye out for any updates or codes provided by them. These may include specific instructions or error codes that can assist you in entering information correctly into your system. Understanding these codes can significantly streamline troubleshooting efforts.

Troubleshooting Input Errors

If you encounter specific error messages while inputting data into your system, it’s important to document those errors meticulously. Detailed documentation will help identify patterns and provide clarity during troubleshooting sessions.

Error Documentation Tips:

• Note down exact error messages displayed on screen.
• Capture screenshots if possible for visual reference.
• Date and time stamp each occurrence for tracking purposes.

Conclusion