Access Issues for Driving Records Explained
why still no access to run driving records?
Accessing Driving Records: Troubleshooting Guide
If you're having trouble accessing driving records, there could be several reasons for the restriction. Follow this guide to troubleshoot and resolve your access issues.
Common Reasons for Access Restrictions
- Authorization Requests: Ensure that all necessary boxes have been checked and submitted in your authorization requests. Missing approvals can prevent you from accessing driving records.
- BPA Approval: If you haven't received BPA (Business Partner Authorization) approval, this may also restrict your e-file access. Confirm that you've completed all required steps for approval.
- Screen Refresh: After making any changes to your settings or permissions, refresh your screen. This action can help display new options under the online utilities tab.
Troubleshooting Steps
- Check if all boxes in the authorization request are filled out correctly.
- Verify whether you have obtained BPA approval; if not, follow up on it promptly.
- If changes were made recently, refresh the page to see updated options.
If Issues Persist
If you've followed these troubleshooting steps and still cannot access driving records, it's advisable to consult with an administrator or support team for further assistance. They may provide additional insights into resolving access issues.
Requesting Access to CA Driving Records
You will need administrative permission to run a California (CA) driving record. To request this access:
- Email your admin directly with a formal request for permission.
You can reach them at: [email protected]
User Access Information
The following users currently have access to KSR (Kiosk Service Record):
- Gladis Saldana
- Yoselin Corona
- Liza Saldana < li>Kenia Ochoa
Additional Help Resources
If you require further assistance beyond contacting an admin