KSR Vehicle Record Reprint Guide

This article provides essential information regarding the reprint option for KSR (Kinetic System Report) vehicle records, including time limitations and troubleshooting steps.

Understanding the Reprint Option

The reprint option is available when you run a KSR to view a vehicle's record. However, it is important to note that:

• Records are retained for only 60 days.
• After this period, rerunning the KSR will generate a new report.
• A charge will be incurred for generating this new report.

Delays During High Volume Periods

Please be aware that there may be delays in pulling the KSR during periods of high volume. This can affect your ability to access timely information about vehicle records. If you experience significant delays, consider checking back later or reaching out for assistance if necessary.

Troubleshooting Transaction Issues

If you encounter specific issues or errors related to transactions processed through the system, follow these steps:

1. Check Your Records: Review any documentation associated with the transaction in question.
2. Contact BPA Unit: For further investigation into any discrepancies or problems, reach out to the BPA (Business Process Automation) unit. They can provide additional support and guidance on resolving issues effectively.

Conclusion

The KSR reprint option is useful but comes with certain limitations regarding retention time and potential charges after 60 days. Be mindful of possible delays during peak times and know how to address transaction-related issues by consulting with appropriate units within your organization.

If you have further questions about using KSR or need assistance navigating its features, do not hesitate to seek help from your IT department or designated support personnel.