Resolving the No Match on Control Number Issue

If you are encountering a "No Match on Control Number" error, follow these steps to resolve the issue effectively.

Check for Multiple Smog Records

The first step is to determine if there are multiple smog records associated with your transaction. The system may struggle to identify which record to use when duplicates exist.

• Verify Smog Certificate: Ensure that the smog certificate number you submitted matches what is recorded in the system.
• Look for Discrepancies: Check for any inconsistencies or additional smog certifications related to your vehicle.

Contacting Authorities

If discrepancies arise, it’s crucial to reach out for assistance:

• Email DMV or SPU: You can email them today requesting the posting of fees. They should be able to complete this by tomorrow.
• Visit Your Local Field Office: Alternatively, consider visiting your nearest Field Office for further processing and clarification regarding documentation issues.

Bundling Submissions

A more streamlined approach involves bundling all necessary documents together and submitting them via mail directly to your field office. This method can help expedite processing times and reduce potential errors in handling individual submissions.

Error Q179: Specifics and Solutions

The error message Q179 indicates that either the original smog certificate number does not match what was recorded or there are multiple entries in their records. To address this specific error:

1. Verify Documentation: Double-check that all submitted documents align accurately with existing records before resubmitting your transaction.
2. Select Processing Method: Depending on how many discrepancies you find, decide whether sending everything through SPU or visiting a local Field Office would be best for resolution.

Your Next Steps

Please ensure all documentation is accurate and ready when submitting it for review. If needed, don’t hesitate to contact appropriate departments like DMV or SPU for further assistance with resolving this matter efficiently. Thank you!