How to Send VIN Discrepancy Documents

When you need to send VIN discrepancy documents to IBC or Sacramento, there are two primary methods you can use: creating a used deal on the deals page or handwriting a transmittal. This article will guide you through both options.

Method 1: Creating a Used Deal

1. Access the Deals Page: Log into your account and navigate to the deals page.
2. Create a New Deal: Select the option for creating a used deal. Fill in all required information related to the VIN discrepancy.
3. Submit for Processing: Once you've completed all necessary fields, submit the deal directly from the portal. This method ensures that your submission is bundled and easily trackable within the system.

Method 2: Handwriting a Transmittal

If you prefer or need to handwrite your transmittal, follow these steps:

1. Create Your Transmittal Document: Use plain paper and clearly write out all relevant details regarding the VIN discrepancy. Ensure that it includes any essential identifiers such as vehicle make, model, year, and VIN number.
2. Avoid Portal Bundling: Be aware that handwritten submissions will not appear as part of a bundle in the portal; this may affect tracking and processing times.
3. Email or Mail Directly: After completing your handwritten transmittal, send it directly to your local field office via email or postal mail for processing.

Selecting Your Method

Your choice between these two methods depends on personal preference and specific circumstances surrounding each case. If timely processing is critical, using the digital method may be more efficient due to its bundling feature in our system. However, if you're unable to access online resources at that moment, handwriting remains an acceptable alternative.

Sending Your Documents

No matter which method you choose—creating an electronic deal or handwriting—a prompt submission is key. Make sure all documents are complete before sending them off for swift handling by IBC or Sacramento's local field office!

If you have further questions