Resolving Mismatched Odometer Readings Issues
What should I do about the mismatched odometer readings between the lease buyout inventory and the dealership?
How to Address Mismatched Odometer Readings on Lease Buyout Titles
If you encounter discrepancies in odometer readings during a lease buyout, it's crucial to address the issue promptly and effectively. This guide outlines the steps you should take to resolve any inaccuracies.
Step 1: Gather Documentation
Before contacting the dealership, collect all relevant documentation related to your lease buyout. This includes:
- Lease agreement
- Records from the lease buyout inventory showing stated odometer readings
- Any correspondence with the leasing company or dealership regarding previous communications about the vehicle's condition.
Step 2: Contacting the Dealership
Your first point of contact should be the dealership where you are completing your lease buyout. Follow these guidelines when reaching out:
- Be Clear and Concise: Explain that there is a discrepancy between their recorded odometer reading and what is shown in your documents.
- Mention Relevant Documentation: Reference any specific records that support your claim for clarity.
- Aim for Professional Communication: Maintain a professional tone throughout your discussion; this will facilitate better cooperation from their side.
Step 3: Involve Your Leasing Company
If discussions with the dealership do not yield satisfactory results, it’s time to involve your leasing company. Here’s how to proceed:
- Select Necessary Forms:You will need two key forms:
- The REG 101 form (Application for Title or Registration)This form helps document changes required due to discrepancies.
- The REG 262 form (Statement of Facts)This provides additional context regarding why corrections are necessary.
- Create Communication with Leasing Company: Email or call them, explaining clearly about the error in odometer reading on your title. Provide copies of supporting documents if needed.
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