Troubleshooting Common Error Messages

If you are encountering error messages while posting a used car or managing lease details, this article provides guidance on common issues and their solutions.

Common Causes of Errors

• Mismatched Information: Ensure that all information entered matches the official records. This includes checking for correct spelling and formatting.
• Out-of-State Addresses: Verify that your address is correctly formatted if it is out-of-state, as this can lead to errors.
• Lessees Name Issues: If you've made changes to the lessee's name, make sure they have been saved properly before proceeding.

Error Messages & Solutions

Error Posting Used Car

The error message when trying to post your used car may indicate an issue with the report of sale being created on the same day as processing. In such cases:

1. Send the deal to your local DMV field office or SPU for further assistance.
2. This will help in resolving any discrepancies in processing.

Error 0153: Vehicle Information Issue

Error 0153 typically arises from incorrect vehicle information submission. To resolve this:

• Double-check details like VIN, make, model, and year of the vehicle.
• Ensure all entries match what is recorded officially; inaccuracies can lead to complications.

Error with Plate Number Entry

A small mistake in entering plate numbers can cause issues. For example, ensure you enter FA28NE3 instead of FA28NE2. If corrections are needed:

1. Edit the entry accordingly so you can assign plates without problems ahead.

Troubleshooting Resubmission Issues

If you're facing challenges resubmitting a deal due to specific items within a bundle causing problems:

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• Check logs or efile pages for detailed insights into potential issues.
  
• If necessary, remove problematic items from your submission before attempting again.

Error Code Q047: Posting Not Recognized by