Fixing an Accidental ROS Creation
how do i fix my accidentally created ros?
How to Fix an Accidental RS Creation
If you have accidentally created a new Repair Service (RS) that needs to be corrected, follow these steps to void the original RS and create a new Used RS for the specific Vehicle Identification Number (VIN).
Step 1: Void the Original RS
The first step in correcting an accidental RS creation is to void the original entry. This action marks it as undelivered, preventing any further processing.
- Access your system where the original RS was created.
- Locate the specific RS entry that needs to be voided.
- Select the option to void or mark as undelivered. Confirm your action if prompted.
Step 2: Create a New Used RS
Once you have successfully voided the original RS, it's time to create a new Used Repair Service for the correct VIN:
- Navigate back to your main dashboard or service management section.
- Select 'Create New Repair Service'.
- This time, ensure you choose 'Used' as your type of Repair Service from the available options before proceeding with data entry.
Please Note:
- The type of Repair Service cannot be changed from "new" to "used" after it has been initially created. Therefore, double-check all entries before finalizing them.
- If you're unsure about any details while creating or voiding an RS, consult your supervisor or refer back to company guidelines for assistance.
Conclusion
Caring attention during this process will help maintain accurate records within your system. Following these steps ensures that both customer satisfaction and operational efficiency are upheld when managing repair services related to vehicles.
If you encounter issues at any stage of this process, do not hesitate to reach out for support from technical staff or management personnel who can assist further.