How to Fix Error Code D028 When Transferring License Plates

Error code D028 indicates an issue with the transfer of license plates, particularly related to incorrect plate information or a pending issue in the system. This guide will help you troubleshoot and resolve this error effectively.

Understanding Error Code D028

The error typically arises when:

• You are attempting to transfer disabled person plates.
• The vehicle owner information does not match what is on file (e.g., lease discrepancies).
• There may be missing or incorrect data regarding the plate type.

Steps to Resolve Error Code D028

Step 1: Verify Plate Issuance

Before transferring plates, ensure that you have issued regular plates for your new vehicle. This step is crucial as it sets up the necessary foundation for any subsequent transfers.

Step 2: Access Vehicle Services Tab

1. Navigate to the Vehicle Services tab in your system.
2. Select "Substitute Sticker" from the available options to reassign your plate correctly.

Step 3: Check Information Accuracy

If you continue experiencing issues after following Steps 1 and 2, double-check all entered details for accuracy. Pay special attention to:

• The type of plate being transferred (ensure it matches with records).
• The ownership details; confirm that they align with official documentation (for example, FNCL SVCS VEHICLE TRST LSR vs. JANSSEN JIM).

Troubleshooting Ownership Discrepancies

If there’s a discrepancy in ownership records causing delays:

<
• Contact relevant departments such as the Special Plate Unit (SPU) for assistance.< /il>

KSR Verification Step

<
5. If applicable, verify if there is a KSR on any previous VIN# associated with the plate assigned before proceeding further.

Final Notes

By following these steps carefully, you should be able