E-File Fee Information

Welcome to our help article regarding the e-file fee. Here, you will find essential information about the current fee structure and recommendations for handling payments.

Current E-File Fee

The e-file fee remains at $33. This amount has not changed despite earlier discussions about a possible increase this year. Customers should be aware that if they were charged $34, they are entitled to a refund of $1.

Posting Fees on the E-File Page

When it comes to posting fees collected on the e-file page, you have options:

• You can choose to post the full amount of $33.
• Alternatively, you may opt to only post the transfer fee of $15.

Recommendation for Past Due Fees

If any fees are past due, we strongly recommend paying the full amount of $33. This approach helps prevent further accrual of additional charges or penalties associated with late payments.

Refund Process for Overcharges

If you notice an overcharge (for instance, being billed $34 instead of $33), please initiate a refund request promptly. The process is straightforward:

1. Contact Customer Support: Reach out via email or phone with your billing details.
2. Please provide evidence: Include any receipts or transaction records showing the incorrect charge.
3. Acknowledge Refund Processing Time: Allow up to 5 business days for processing once your request is submitted.

Your Experience Matters!

Your satisfaction is important to us! If you have any questions or need assistance regarding these fees, do not hesitate to reach out. We wish you a great day!