Resolving Error Code D323 for Disabled Person Plates

The error code D323 typically indicates an issue related to the reassignment of disabled person plates. This guide provides steps to resolve this error effectively.

Understanding Error D323

Error D323 signifies that you need to request regular plates for your new vehicle before transferring the disabled plates. It often arises when there are specific conditions or requirements not met in processing transactions involving disabled license plates.

Options for Resolution

You have two primary options to address error D323:

1. Send a Request: You can send your request either to the SPU (Special Processing Unit) or directly to your Field Office for processing.
2. Process Transfer and Reassign: Alternatively, process your transfer now and perform a reassignment using the Sub Sticker Transaction in Vehicle Services tomorrow.

Steps for Reassignment

• Select "Plate With Owner" during reassignment.
• Fill out all relevant fields pertaining to the special plate accurately.

E-Filing Considerations

If you're attempting e-filing with a disability vehicle (DV), ensure it is correctly positioned at the front of the plate number. Also, verify that "DP" designation does not appear at both ends of the plate number. Remember, since this is a new vehicle, DP plates cannot be directly reassigned; instead, use standard plates first and then email your warehouse team requesting destruction of those standard plates once processed.

A Workaround Approach

If you encounter issues while trying to reassign a disabled plate due to error D323, follow these steps:

1. Iissue regular plates today but ensure they are not sent out immediately by informing your warehouse team accordingly.
2. The following day, utilize the "Substitute Sticker" feature under Vehicle Services specifically aimed at reassigning those DP plates successfully.

Additonal Tips & Support

If you remain uncertain about how code D323 applies within your system or if further assistance is needed regarding vehicle services processes, consult internal guidelines or