Resolving Quantity Discrepancy Issues with Vehicle Registration

If you encounter a quantity discrepancy after resubmitting your vehicle registration, it’s essential to ensure that all information in the initial submission is accurate and complete. If everything appears correct but the issue persists, consider contacting customer support or reaching out to your local field office for further assistance. They can provide guidance on resolving discrepancies and ensuring your application is processed correctly.

Steps to Resolve Quantity Discrepancy

1. Check Sticker Year: Verify that you have selected the correct sticker year based on whether DMV plates are being issued or removed. For instance, if you're renewing for 2024, check the box for sticker year and enter "2024."
2. Clear and Update Expiration Date: After entering the sticker year, clear any previous data as needed to ensure it updates correctly. The expiration date should reflect 12/31/24.
3. Create a Transmittal: Generate a transmittal form and send it into your field office for processing. Confirm with SPU (Special Processing Unit) regarding their ability to assist with this step.
4. Use Vehicle Services: Access vehicle services online and select "registration renewal." Enter sufficient information to save the transaction before creating a work order in the transaction log indicating it's related to private party transfer from dealership ownership.
5. Document Description: In your work order's description section, specify that it pertains to a private party transfer for your dealership's owner.
6. Date Entry: If uncertain about what date to enter, simply use today’s date; this is primarily required for creating an accurate transaction record.
7. Save Transaction: Once all details are accurately filled in, save the transaction without needing to navigate through every page completely.
8. Print Work Order Request Form: After saving, locate your entry in the vehicle services transaction log and print out the work order request form using options available next to your saved transaction.

This structured approach should help effectively address any discrepancies encountered during vehicle registration!