Resolving Common Used Car Transaction Errors

This article provides guidance on how to address various error codes that may arise during used car transactions, particularly related to documentation and fee records.

Error Code D056: Date Discrepancies

The D056 error code indicates issues with transaction dates, especially concerning rollback eligibility for non-residents. This can happen when:

• The "Date fees posted" is earlier than the "Date of sale."
• There are discrepancies between sales dates of different buyers involved in the transaction.

Resolution Steps:

1. Verify all relevant dates, including the second buyer's date of sale and any necessary rollback customer's date of sale.
2. Ensure consistency across all documentation.
3. If issues persist, consult your local vehicle registration office for assistance.

Error Code 0013: Documentation Issues

Error 0013 typically points to problems with a vehicle's title status or documentation. It often arises from discrepancies such as non-resident transaction rules conflicting with California titles.

Resolution Steps:

1. Review all submitted documents for accuracy and completeness.
2. Take necessary actions at appropriate offices like SPU or DMV Field Office if required.
3. If clarification is needed on specific requirements, contact customer service for support.

Error Code 0153: Processing Issues

Error code 0153 refers to processing problems within the app. To resolve this issue:

1. Email [email protected] with "0153 error" in the subject line.
   Provide details such as VIN, license plate number, make, and model of the vehicle in your message requesting removal of the error. The SPU team will respond accordingly.

Error Code D441: Missing Rollback Record

The meaning behind "ERROR D441 NO ROS RECORD FOUND FOR A ROLLBACK USED CAR" signifies that there is no record available in the system regarding a Rollback Used Car. This suggests missing information or documentation necessary for processing fees related to a rollback used car