Understanding and Resolving Error 0011

Error 0011 is a common issue that arises when there are formatting problems with the title number, particularly concerning punctuation. This guide will help you understand the error and provide steps to resolve it effectively.

What Does Error 0011 Indicate?

Error code 0011 typically indicates that the system cannot recognize the title number due to improper formatting, specifically related to dashes. The BPA (Business Process Automation) system does not accept punctuation marks in title numbers, which leads to this error.

Common Causes of Error 0011

• The presence of a dash (-) in the title number.
• Incorrectly formatted Nonresident title numbers.
• Mistakes while entering Vehicle Identification Numbers (VIN).

Steps to Resolve Error 0011

1. Remove Dashes: Ensure that any dashes present in your title number are removed before submission. The format should match exactly as required by the system without any special characters.
2. Verify Title Number: Double-check your entry for accuracy and ensure there are no additional typos or omissions in other required fields on your application form.
3. If Issues Persist: If you continue encountering error code 0011 after making these adjustments, send your application directly for processing either through your local DMV field office or SPU (Special Processing Unit).
4. Troubleshooting VIN Errors:
   If you're e-filing with a specific VIN (e.g., JTDEPRAE9LJ098816), make sure it has been entered correctly without errors. Review all information provided within the e-file form thoroughly.